A Brief History in Broad Strokes
My name is Jayme Johnson, and I started the ID Werkz website in 2008 as a part of my Master's program in Instructional Technology and Design.
Over time, ID Werkz has grown from an educational pursuit into a collection of online resources to support my work in education and accessibility.
I've been fortunate in being able to work with some of the best minds and most talented individuals in industry, accessibility, and online education.
I've found what works for content developers and their audience, and how to support faculty, staff, and administrators with sustainable and reasonable approaches to solving problems.
The following list is by no means exhaustive. I often work under Non-disclosure Agreements, which can make it challenging to share examples of my work. However, please let me know if you have any questions, and I will do my best to satisfy your curiosity.
Experience Summary
Providing leadership in Accessibility and Information Design in Higher Education, Government, and Industry. Pioneering Instructional Designer & Technologist in accessible online learning, with a history of leveraging technology and community to create inspired and sustainable solutions.
Skills Overview:
- Extensive knowledge of Section 508 and WCAG 2.1.
- Effective instructional design, familiar with ISD models such as ADDIE and KEMP.
- Well-versed Assistive Technology, Alternate Media, and Usability trainer (and tester).
- Experienced Designer and Developer of digital media, using variety of authoring tools and CMS’s.
- Effective Project Manager, coordinating accessibility and technology across multiple teams and complex organizations.
- Excellent communication skills and mentoring for faculty, engineers, developers, staff, and administrators.
Employment History
7/2018 - Present • Independent Contractor
Providing accessibility and media design services world-wide.
1/2014 - 6/2018 • Director of Accessibility and User Experience, The Online Education Initiative (OEI) of the California Community Colleges (ccconlineed.org)
Managed accessibility across multiple statewide projects involving several teams with differing timelines and intersecting objectives. Oversaw accessibility in the planning, development, procurement, and implementation of all OEI activities and services. Ensured accessibility requirements were met across the entire project.
Worked directly with executive management, statewide governance groups, teaching and research faculty, along with a wide range of technology vendors, developers, and designers. Developed the capacity and culture to support the accessibility of technology and online content for the first statewide online learning ecosystem in California, enabling the first statewide course and student exchange.
Guided the creation of standards and processes for the design and delivery of accessible online education. Provided training and support with accessibility issues to faculty and staff across California.
Defined the essential requirements for procurement and development of accessible online instructional technology in the California Community College system, including the delivery of online student services.
Resolved critical issues in curriculum development by leading a team of alternate media specialists in providing assistance and mentoring to faculty with the design and development of accessible online courses.
Created the Accessibility Plan for the OEI, assisted individual campuses with their plans and policies for accessibility. Identified sensitive legal issues related to accessibility and governance across the CCC system.
Performed accessibility audits as part of procurement activities for statewide technology, software, and digital content resources.
Advocated for accessibility, equity, and inclusivity, to support the success of all students across the CCC system.
8/2006 to 1/2014 • Web Accessibility & Assistive Computer Technology Instructor, High Tech Center Training Unit (HTCTU) of the California Community Colleges
Researched assistive technologies and digital media to create original curriculum. Delivered specialized trainings and workshops supporting faculty and staff across the California Community College System.
Supported 114 campuses with technology audits, campus policy, procurement, and accommodations issues. Defined workflows for accessible content and processes to support campuswide accessibility and accreditation efforts. Provided remote support and direct assistance to faculty, staff, and administrators from all colleges in the California Community College system.
Piloted, developed, and maintained statewide technology projects supporting accessibility and disability services.
11/2001 to 8/2006 • Alternate Media Specialist, Mendocino College, Ukiah, CA
Created the Alternate Media program for Mendocino College. Coordinated assistive technology accommodations for students in the classroom, and created a wide range of alternative media and specialized formats for students with disabilities. Supervised American Sign Language interpreters, video captioners, and student workers.
Sat on wide range of governance committees to advocate for students with disabilities, and advise on disability-related issues and legal requirements for accessibility.
Created accessible curriculum and academic accommodations, provided workshops and trainings about disability-related issues, increased awareness and support for students with disabilities.
3/1998 to 1/2001 • Technical Writer/Graphic Artist/Webmaster, Breathalyzer Division of Draeger Safety, Inc., Durango, CO
As a transnational corporation and manufacturer of evidential quality breath alcohol testing machines, a diverse and thorough collection of technical and jurisdictional information is created and maintained for ensuring appropriate maintenance and operation of all equipment, and supporting training, marketing, litigation, and corporate reporting. I was responsible for creating and managing all of it.
Migrated legacy materials into modern digital formats, created original materials according to the Draeger corporate style guide, and developed and maintained the first divisional website. Managed trademark compliance for “Breathalyzer”, and managed collateral materials for tradeshows and advertising.
Conducted interviews with engineers and subject matter experts as part of the creation of training and operation manuals. Ensured accuracy according to evidentiary regulations and requirements for each client’s jurisdiction. Conducted user testing to create manuals for operation, support, and training, for the entire range of breath alcohol testing equipment. Created original technical documents, illustrations, and schematics, in addition to original written copy for manuals, print advertising, website, sales presentations, and product labeling.
Education
- 2008 - Master of Arts, Education, Instructional Technology • San Jose State University, San Jose, CA
- 1997 - Bachelor of Arts, English • Fort Lewis College, Durango, CO